How to Resolve - Cannot print on new Windows 7 with old Quickbooks 7.4 program.?

Cannot print on new Windows 7 with old Quickbooks 7.4 program.

Print screen comes up....hit button....nothing happens.  Information does not go to printer.  Have reinstalled drivers etc.  still nothing....can someone help me?

Keys to the Problem Cannot print on new Windows 7 with old Quickbooks 7.4 program.

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Hey hooverandsimpson,
Welcome to Microsoft Answers.
QuickBooks has its own printer configuration file.
This is why QuickBooks may not work, even though other programs will.
First, have you checked File>Printer Setup for the different things you need to print? Make sure they are set to go to your printer.
Now, open a sample company and print out any report.
If this goes successful, then it is something specific to your company file which could be damaged.
If you can't print in the sample company, then the qprint.qpb file may be damaged.
Follow the method
below to resolve this.

Step 1: Locate the Qbprint.qbp file:

The printer settings are stored in a file called QBPRINT.QBP.
Try renaming it.
This creates a new Qbprint.qbp file from default data.
1. Click the Start button and choose Search.
2. Click the Advanced Search down arrow.
3. Click the Location drop-down arrow and select Local Disk (C:).
4. Select Include non-indexed, hidden, and system files.
(Qbprint.qbp is a hidden file.)
5. In the Name window enter Qbprint.qbp and click Search.
Step 2: Rename the Qbprint.qbp file:
1. In the Search Results window, right-click the Qbprint.qbp file for your version of QuickBooks and choose Rename.
2. Enter enter Qbprint.old and press Enter.
3. Open QuickBooks.
4. Choose File > Printer Setup.
5. Click any one of the transactions in the Form Name drop-down and click OK.
This will create a new Qbprint.qbp file.
(This does not have to be done for each transaction.)
6. Open and print the transaction that was having problems.

If renaming the file resolves the printing issue then enter your custom printer settings in QuickBooks again.

If renaming the file does not solve the printing issue:

1. Using the method above, find and delete the new Qbprint.qbp file.
2. Rename the Qbprint.old file back to Qbprint.qbp.

For additional support, please post your query at intuit forums.
http://community.intuit.com/quickbooks
 

Regards,
Shinmila H - Microsoft Support

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by NoAudioDeviceE | 2016-09-14 11:42